How to Get Paid

All invoices must be sent to our registered address

Drumgrange Ltd
Unit A, The Forum
Hanworth Lane
Chertsey, Surrey
KT16 9JX

Purchase Order Number Requirements

Please ensure that you reference the correct Drumgrange purchase order (PO) on your invoice. Our format is: DGXXXX/XXX

Specific details required on invoice

A unique identification number (invoice number)
Your company name, address and contact information
A clear description of what you're invoicing for
The date on which the goods or service were provided (supply date)
The date of the invoice
The amount being charged
VAT amount and percentage if applicable

Payment run date in months

2 months maximum, but we endeavour to pay according to agreed terms.

Date(s) by which an invoice must normally be received and approved to be included in the next payment run

N/A

Contact details for invoice payment queries

Name
Abi Abraham
Job Title
Finance Director
Contact Number
+44 (0) 7901 711720
Email Address
[email protected]

How are disputed invoices dealt with?

We will only hold payment if goods/services have not been supplied or are not to the standard agreed on the Purchase Order. If this happens, the supplier will be notified that their invoice is under dispute and advised of the actions which would need to be taken for it to be cleared for payment. If the remedial action is likely to take time then we may ask the supplier to credit us for the original invoice and to re-invoice when the work is complete.

Normal expected timescale for invoice approval from receipt

1 working week