How to Get Paid Guide

Address to which invoices should be sent:

Drumgrange Ltd,
Unit A, The Forum
Hanworth Lane
Chertsey, Surrey
KT16 9JX

Purchase Order Number Requirement (and format of number)

Please refer to a Drumgrange purchase order (PO) on your invoice. Our format is: DGXXXX/XXX

Specific details required on invoice

A unique identification number
Your company name, address and contact information
A clear description of what you're invoicing for
The date on which the goods or service were provided (supply date)
The date of the invoice
The amount being charged
VAT amount if applicable

Payment run date in months

2 months maximum

Date(s) by which an invoice must normally be received and approved to be included in the next cheque run

N/A

Contact details for invoice payment queries

Name

Abi Abraham

Job Title

Finance Director

Contact Number

01932 581106

Email Address

aabraham@drumgrange.com

How are disputed invoices dealt with?

We will only hold payment if goods/services have not been supplied or are not to the standard agreed on the Purchase Order. If this happens, the supplier will be notified that their invoice is under dispute and advised of the actions which would need to be taken for it to be cleared for payment. If the remedial action is likely to take time then we may ask the supplier to credit us for the original invoice and to re-invoice when the work is complete.

Normal expected timescale for invoice approval from receipt

1 working week

Is an e-invoicing system utilised?

Datasheets

Acoustic Hailing Device (AHD)